Messenger An advisor will get back to you within 2 hours (Monday to Friday from 8 am to 6 pm and on Saturday from 9 am to 5 pm CET). Visit Messenger Contact form Send us your questions, complaints, or suggestions by email. Send your request Phone Our advisors are at your service at +33 1 84 91 91 91 (7 days a week, from 8:00 to 20:00).
First and foremost, we strongly recommend that you always have your ID (valid, of course) with you. Because identity and baggage checks are sometimes set up in stations. Also remember to be a little ahead of your departure schedule! Since 2017, around twenty French stations have been gradually equipped with boarding gates. These devices
At a station. At a shop. At a self serve kiosk. => Cancel the ticket online before departure. => Then go to an SNCF Station or boutique for your refund. => Refund via bank card or cash (150 euros max) Billet envoyé à domicile*. *Make your request beforehand via the SNCF claim form. SNCF Connect : Exchanges, cancellations - Help and information. Category FAQs Exchanges, cancellations. Ticket exchange and refund terms and conditions How to contact support. We have a host of information available to current and prospective Uber riders on our help centre at help.uber.com and within the Uber app by using the menu bar. For issues related to a specific trip that was taken, you can first find the trip in question by accessing the "Your Trips" section in the menu bar.
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1. Re: Paying for SNCF tickets with foreign credit cards - HELP! If you are trying to buy a ticket for an iDTGV train, SNCF is very erratic about what cards will be accepted for these trains. If a card is rejected, it will not be accepted for 24 hours. Wait until tomorrow, and try booking an ordinary TGV train.

The SNCF chatbot is accessible, free of charge and without downloading, from your smartphone, tablet or computer. To do so, go to the SNCF Voyageurs traffic information page . If you are on a PC or Mac, click on the "SNCF Virtual Agent" window at the bottom right of the screen. If you're browsing from your smartphone, click on the blue dot at
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    • how do i contact sncf